Link On Demand re-opening Feb. 4

The on-demand shuttle will be fully implemented, replace Link Circulator

Staff report
Posted 1/30/19

More than a year after partnering with Uber to provide free, on-demand rides within city limits, the City of Lone Tree is rolling out an upgraded version of its Link On Demand transit service on Monday, Feb. 4.

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Link On Demand re-opening Feb. 4

The on-demand shuttle will be fully implemented, replace Link Circulator

Posted

More than a year after partnering with Uber to provide free, on-demand rides within city limits, the City of Lone Tree is rolling out an upgraded version of its Link On Demand transit service on Monday, Feb. 4.

The Link On Demand will be fully implemented and will effectively replace the Link Circulator shuttle, which looped from the Lincoln Station to the RidgeGate neighborhood periodically.

The public is invited to join Mayor Jackie Millet, city council and city staff in celebrating the relaunch of Link On Demand on Feb. 4 at 10 a.m. at the Lone Tree Arts Center, 10075 Commons St.

“Our commitment to a visionary transportation network pushed us to think outside the box, and that’s how we became the first city in the nation to form this type of partnership with Uber,” Lone Tree Mayor Jackie Millet said. “We knew there was a great demand for this type of service, and out pilot program confirmed that.”

During the pilot phase, which launched in August 2017, Link On Demand provided more than 20,000 rides in Lone Tree to major employers like Charles Schwab, Sky Ridge Medical Center and Park Meadows Retail Resort, as well as the library, recreation center and Lone Tree Arts Center.

“By partnering with Uber, we optimized the infrastructure we already had and used the opportunity to collect data necessary to make updates to our on-demand transit service,” Millet said. “With Link On Demand, we are providing more transportation options and reducing congestion, which are a top priorities for our residents and businesses.”

The upgraded Link On Demand service features a new app, call-ahead ride scheduling and overall better service. The city will no longer be partnering with Uber and will instead partner with Via, a car-share service based in Chicago. Via has customized similar platforms across the United States.

To use, riders must download the new Link On Demand app available on Apple App and Google Play stores. Once downloaded, riders simply enter their origin and destination within city limits, and they’ll be picked up in one of the city’s branded 12-passenger, wheelchair accessible, family-friendly shuttles driven by professional drivers. Riders can also request their rides by calling 720-990-0176. Hours of service are Monday through Thursday from 7 a.m. to 7 p.m., Friday from 7 a.m. to 10 p.m. and Saturday from 10 a.m. to 10 p.m.

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